After the patient filed a second complaint with the Lakeshore General Hospital (LGH) they received a different excuse for the four-month delay.
After Nabila Oubouchou’s first complaint, a shortage of radiologists was the reason provided for the delay. Following her second complaint, the hospital ombudsman’s office blamed the delay on the time it took to transcribe the radiologist’s report.
According to Global News, the patient took the X-ray on November 18, read on December 6 by the radiologist and transcribed on March 18.
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