Apple Issues 15-Inch MacBook Pro Recall Over Fire and Burn Risk

Consumers should immediately stop using the recalled laptop computers and contact Apple to determine if the laptop computer is part of the recall and to schedule a free repair

This recall involves certain Apple 15-inch MacBook Pro laptop computers, the batteries can overheat, posing a fire hazard.

The recalled laptop computers have a 15.4 inch (diagonal) display, 2.2-2.5 GHz processors, 256 GB-1 TB solid state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port.

Consumers can determine if their laptop computer is included in this recall by checking the laptop’s serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/.

The serial number can be found on the underside of the laptop computer or by choosing “About This Mac” from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.

Summary

• Product: Apple 15-inch MacBook Pro laptop computers
• Issue: The batteries in the recalled laptop computers can overheat, posing a fire hazard.
• What to do: Immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is part of the recall and to schedule a free repair
• Time period sold: The affected products were sold from September 2015 to February 2017

Approximately 26, 000 units of the affected product were sold in Canada and approximately 432, 000 were sold in the United States.

What you should do

Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is part of the recall and to schedule a free repair.

For more information, consumers may contact Apple Canada Inc. on the company’s website or by calling toll–free at 1-800-275-2273 at any time.

Source: Health Canada