The Quebec Ombudsman (Le protecteur de citoyen) intervenes to prevent or correct infringement of rights, abuse, negligence, inaction or errors that affect citizens in their dealings with:
- A department or an agency of the Government of Québec.
- An institution within the health and social services network (generally as a second instance).
If you have deposited a complaint with the McGill University Health Centre Ombusman / Complaints Commissioner and have not received the commissioner’s conclusions within 45 days, you can contact the Quebec Ombudsman.
The Quebec Ombudsman
1080, côte du Beaver Hall
10e étage, bureau 1000
Montréal (Québec) H2Z 1S8
Canada
Fax : 1-866-902-7130
Email address : protecteur@protecteurducitoyen.qc.ca
(To send a complaint or report, you can use the secure complaint form instead.)