The Quebec Ombudsman (Le protecteur de citoyen) intervenes to prevent or correct infringement of rights, abuse, negligence, inaction or errors that affect citizens in their dealings with:

• A department or an agency of the Government of Québec.
• An institution within the health and social services network (generally as a second instance).

If you have deposited a complaint with the McGill University Health Centre Ombusman / Complaints Commissioner and have not received the commissioner’s conclusions within 45 days, you can contact the Quebec Ombudsman.

The Quebec Ombudsman
1080, côte du Beaver Hall
10^e étage, bureau 1000
Montréal (Québec)  H2Z 1S8
Canada

Fax : 1-866-902-7130

Email address : protecteur@protecteurducitoyen.qc.ca

(To send a complaint or report, you can use the  secure complaint form instead.)